XenDesktops not registering with 5.6 Feature Pack 1 [Resolved]

Explore the gear →

I had some machines on an XenDesktop 5.6 farm that were not registering. [Reviewing this again, I realize that it was actually ALL of the machines]  The first place I went to check was on in the Desktop’s registry to make sure the DDCs were correct:  HKLM\Software\\Citrix\ with HKLM\Software\Wow64\32\NodeCitrixVirtualDesktopAgentListOfDDCs
Wow64\32\Node since this particular system was a 64 bit Windows 7 box.  The registry key had both of the DDCs listed with a space between then.  Check.  Event Viewer just showed a generic message stating a failure to register with any DDCs.

Looking at my Eventlog on the actual DDC, I came across this message : 
The Citrix Broker Service failed to determine the base settings needed for the Virtual Desktop Agent of machine ‘<FDQN>’
 image

The stated resolution is to check generic KB article CTX126990 but the real answer for me was in CTX129644!

I had some weird licensing issue where my license server information was corrupted/blanked out.  After following the instructions in CTX129644, all machines began registering fine.

Advertisement

Keep building

The next useful idea, in your inbox.

Get new vCloudInfo posts by email.

Get new posts